• Accommodation in selected room
• Buffet breakfast at Alborada Restaurant
• Relaxation massage for 2 guests
• Lunch or dinner voucher (consumption $65,000 for two*)
• Free access to gym, heated pool and outdoor pool
• Access to dry sauna and wet sauna (maximum use of 30 minutes per day in each, subject to prior reservation)
• Welcome drinks at the Alborada Restaurant bar or Bar-show Casino bar
• WiFi
• Check in: 3:00 PM / Check out: Noon

• Rates expressed in Chilean Pesos include VAT (corresponding to 19% Value Added Tax) and are valid for Chileans or foreigners with legal residence in Chile.
• Rates expressed in US dollars. do not include VAT. In accordance with the current laws of the country, all foreign guests, non-residents in Chile, who cancel their account in US dollars or international credit cards, will remain 19% exempt. To make this benefit effective, you must Present at the time of Check in the immigration card and your passport.

• Check in: 3 PM / Check out: 12 PM.
• Early Check in: if you request your room between 8:00 a.m. and 3:00 p.m., it will remain subject to canceling 50% of the value of one night (subject to availability).
• Late Check out: If you request to deliver your room between 12:00 and 18:00, you must cancel 50% of one night. After this time you must cancel 100% of one night (subject to availability).

• Breakfast hours: from 6:30 AM to 10:30 AM. Saturdays and Sundays and holidays: from 9 AM to 12 AM
• Restaurant hours: from 13:00 to 16:00.
• Terrace hours: from 13:00 to 22:30.

• Children up to 4 years old stay free of charge in the room shared with adults.
• Children between 5 and 12 years old stay with an additional bed that wiil be included in your price.
• We have cots available to guests, upon request.

• It is suggested that all guests register their temperature upon arrival.
• All guests must present an identification document at the time of check-in.
  a) Nationals: valid identity card, driver's license or passport.
  b) Foreigners: valid passport and copy of entry card to the country (PDI).
  c) Minors, must present the identity card of the minor and that of one of the two parents or birth certificate that guarantees paternity. In the event that the minor does not come with the parents, they must have a notarized permit from the custody of the minor.
• A maximum of 2 adults and one child up to 14 years old are allowed per room and at no additional charge (except for promotions). From 2 children should be considered connecting rooms (family). Antay Hotel & Spa Arica does not have additional beds. The charge per additional child is USD 45 and per adult USD 60.
• The No Show policy or cancellations after the allowed dates (cancellation 48 hours in advance and modification 24 hours in advance) will be automatically charged to the credit card registered at the time of booking.
• All guests must sign the registration card at check-in.
• The hours established by the hotel: check in: 15:00 pm. - check out: 12:00
• The early check in policy is available from 08:00 am and the late check out until 18:00 pm. They have considered the value of half of the rate established in your reservation and are subject to the availability of the day.
• In case of an Early Departure, the reserved nights will be charged. In case the guest leaves after the check out time (12:00 pm) an additional night will be considered.
• All reservations must be guaranteed with a credit card number and expiration date. At the time of check-in we will apply a withholding for the total accommodation plus 40% for extras (consumption at Restaurant Alborada, Wellness Center, Casino Luckia, Fines, Frigobar, Room damage, etc.).
• Use of bathrobes is available exclusively for adults in the Wellness Center area.
• Use of heated pools.
  - Children under 4 years of age must make exclusive use of the children's pool. The use of pool diapers is requested. - Children over 4 years of age can use the heated adult pool.
• It is not allowed to hang clothes on the terraces (balconies) of the rooms.
• It is not allowed to take food from the restaurants (buffet breakfast*, lunch or dinner).
• Pets are not allowed.
• You cannot take towels or robes outside the hotel.
• Taking the towels or robes at the time of check out, charges will apply additional 100 USD.
• It is not allowed to take food prepared for breakfast out of the restaurant.
• The hotel may apply additional charges of USD 100 in case of committing the following infractions:
  a) Entry of people not registered in the reserved room.
  b) Damage or destruction in the room (this may vary, in case the damage exceeds $100 USD).
  c) Smoking in non-enabled rooms and hotel dependencies.
  d) The use of body oils, sunscreen, creams and foams in the pools, saunas and jacuzzis of the suites.
  e) To control towels in the Wellness Center, a card will be given at check-in, which must be returned at check-out, otherwise a penalty of $20 USD will be charged.
  f) Hold parties or use loud music devices in rooms.
• Access to the Casino respecting capacity and validating entry at the ticket office.
• The hotel may notify local authorities in the event of crimes or infractions typified by current legislation.

Once you have purchased a massage (online or in person), you must schedule your service in advance. You can make your reservation through:

• Phone: +56 58 2236 330
• WhatsApp: +56 9 53313876
• Email: wellness.arica@antayhoteles.cl

The spa and pool hours are from 9:00 a.m. to 9:00 p.m., daily.
It is recommended to arrive 15 minutes before your scheduled time. Late arrivals will be deducted from the total service time. The maximum wait time is 10 minutes.

• Cancellations must be made at least 24 hours in advance and are free of charge.
• In the event of a no-show without prior justification, 100% of the amount paid will be charged.

• All products used in massages and treatments have a current health clearance.
• Access to the Spa for children under 10 years of age is only permitted when accompanied by an adult.
• Mutual respect is encouraged. Harassment, intimidation, and violence are not tolerated.
• People under the influence of alcohol or drugs will not be served.
• Food and glass containers are prohibited from entering the spa areas.
• It is the client's responsibility to be punctual and inform staff of any relevant medical conditions. It is the client's responsibility to safeguard their personal belongings.

For more information on services, schedules, benefits, restrictions and penalties, we appreciate you being able to read the information on the website.